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GENERAL INFORMATION


WHAT IS BOX OF STYLES ?


Box of Styles is a fashion retailer to blend expert styling, proprietary technology and unique product to deliver a shopping experience that is truly personalized for you. Simply fill out the Box of Styles Profile and our personal stylists will handpick a selection of four to five clothing items and accessories unique to your taste, budget and lifestyle. You can buy what you like and return the rest!

HOW DOES THE BOX SERVICE WORK ?


1. Upon completing the style profile and finalizing your order request, we will match you with a full-time personal stylist. Your stylist will review your profile and contact you by phone or email prior to beginning the styling process with the goal of getting to know more about your exact clothing and style needs. In less than four weeks, you will receive a box of hand selected outfits, complete with style tips and suggestions. Try on at home, and keep the whole box or ship back any items you don’t love within 3 business days using the pre-paid shipping label. We will charge your credit card for the items you decided to keep.
2. At the time your stylist selects your items, you will be charged a $25 styling fee. That $25 will be applied as a credit toward anything you keep from your shipment.
3.We encourage you to try on everything our personal stylists have picked for you because you just never know what will look great on! Create new outfits by pairing what’s in your shipment with the items that are already in your closet.
4. Don’t forget to give us specific feedback on each of the items you receive. Our personal stylists are able to send you better selections when we know what did and didn’t work for you, and why.  The best ways to communicate with your personal stylist.
5. If you choose to receive regularly scheduled shipments, we will automatically schedule the delivery date for your next shipment. You can always choose an alternative date that better suits your needs or opt out of regularly scheduled shipments entirely. Box of Style does not require a membership fee or a monthly subscription.

HOW IS BOX OF STYLES DIFFERENT THAN SHOPPING ONLINE, OR IN A STORE?


Box of Styles experience is not merely curated, it’s truly personalized to your taste, budget and lifestyle. Personal stylists handpick a selection of four to five items just for you. In fact, no two clients will ever received the same selection of items!
Box of Styles makes shopping not just convenient, but effortless. Like other online retailers, Box of Styles saves you a trip to the store by shipping items directly to you. But our personal stylists also save you the time and trouble of selecting clothing and accessories. Many of our clients also enjoy the ease and convenience of automatically scheduled shipments that arrive at a frequency of their choosing.Fast ,easy and convenient.

At Box of Styles, our dressing room is your home. We encourage you to try everything on in the comfort of your home and see how the items we send work with what’s already in your closet. Returns are easy . Simply slip the items you’re returning into the prepaid mailing envelope and drop it into any Canada post mailbox. Shipping is always free at Box of Styles!

WHAT SIZES ARE AVAILABLE?


We carry contemporary sizes ranging from 0 to 12

WHAT AGES CAN WE STYLE?


Each shipment is completely customized to suit your individual preferences and needs. We carry a wide range of inventory that allows us to choose pieces that will be perfect for your personal style, regardless of your age.

WHAT TYPES OF ITEMS WILL YOU SEND ME?


Because our clients’ tastes are varied we carry a wide range of items. We currently offer pants, skirts, ,dresses, sweaters, shirts,  scarves and jewelry . We’re growing and evolving quickly and you can expect to see us add more and more new categories and brands everyday!

WHAT STYLES AND BRANDS DO WE CARRY?


We stock a wide variety of classic and on-trend clothing and accessories for work and for play. Part of the fun of Box of styles is that we will introduce you to new brands that bring diversity and freshness to your wardrobe!

DO WE STYLE FOR MEN?


Currently we only style women. In the near future we hope to expand to men clothing.

WHERE DO WE SHIP ?


We currently ship to Canada.

WHAT IS THE BOX OF STYLES RETURN POLICY ON BOX ORDERS ?


Returns are due back in the mail three days you receive the package. Please let us know immediately if you don’t receive the package on time or if it has been lost. If your return package has not been postmarked within three days of the receipt, we will assume you are keeping all the items and your credit card will be charged for the full shipment. Please make sure you try everything on before you drop your package in the mail.

WHAT IF I DON’T LOVE THE CLOTHES IN MY BOX ?


Answering the Style Profile questions accurately and communicating with your stylist is vital to ensuring we select outfits you’ll love. If we miss the mark, please provide detailed feedback in your account and revisit your Style Profile to make sure the information is correct. There is no obligation to purchase, so return the unwanted items and your stylist will work with you to make sure you love your next selection of outfits.

BILLING

WHEN WILL MY CREDIT CARD BE CHARGED ?


When you complete our style profile, your credit card will not be charged. However, each time an order is requested, a 25 dollar styling fee will be charged. The styling fee will be credited towards anything you purchase in that shipment only.

DOES THE STYLING FEE I PAID GET ROLLED OVER IF I DECIDE NOT TO KEEP ANYTHING IN MY BOX ?


Your styling fee will only be applied to the purchase towards the current box. It does not roll over to your next shipment and cannot be refunded.

GIFT CARDS

HOW CAN I PURCHASE GIFT CARDS ?


Please email us at info@boxofstyles to set up a gift card.

HOW CAN I REDEEM MY GIFT CARDS ?


You can redeem your gift cars on http://www.boxofstyles.com/myaccount. You must be signed in as a Box of Styles user

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